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Age Concern Newham

The WSD Programme works in partnership with Age Concern Newham to provide a range of support services to participants using TeleHealth on the WSD Trial.
 
The key objectives of the partnership are to:
  • Connect TeleHealth patients with each other
  • Provide opportunities for users to share their experiences of TeleHealth
  • Introduce new users to the TeleHealth Programme in a friendly and informative environment.

 

User Involvement Forum film

 
 
 
Ambassador and table representative Clare Mehmet (and user, Irene Rhodes) reporting back at a recent Group Support Network Session.

 

 
Age Concern’s WSD User Involvement Workstream Manager, Taiwo Adeogun, leads the partnership with WSD and coordinates and facilitates the User Involvement events. She is assisted by highly experienced TeleHealth users who have become official advocates to other users and the wider public. These advocates are known as:
  • Ambassadors - users who share their experiences with a wider audience. These can include contributing to case studies, interviews, newsletters and other media activities within the WSD Trial.
  • Peer motivators - users who share their experiences of TeleHealth with other users.
 
 
 
Clarence Calender, Ernest Girard and a visitor during a group discussion.

 

 

User Involvement Events include some of the following activities:

  1. Group Support Network Sessions – events for TeleHealth users to share their experiences of the system with newer users as well as introduce them to the Programme. Each of the sessions include group discussions, where a representative from each table then reports back to the wider group on user 'stories' and feedback.
  2. User Friendly Forums – similar to item 1 above, but also provides an opportunity to invite a wider audience such as health and social care professionals, TeleHealth managers and other speakers to talk about TeleHealth and the WSD Programme overall. For instance, at a recent User Friendly Forum, users heard presentations from Councillor Joy Laguda (a strong advocate of the WSD Programme) and Martin Scarfe, Managing Director of the WSD Project.
  3. Patient Planning Group Meetings – where the User Involvement Workstream Manager
    works with TeleHealth Peer Motivators and Ambassadors to review upcoming support group networks and forums and the setting up of a calendar of user involvement events.
Please see the Events section for details of upcoming User Involvement Events.
 
 
 
 
Group Support Network Session.

 

 

About Age Concern Newham

Age Concern Newham is an independent local charity whose vision is that everyone in Newham can enjoy an active and healthy later life.
Age Concern Newham key objectives are:
  • To provide a range of physical and social activities to improve health and reduce isolation
  • To offer befriending and practical support to isolated or vulnerable older people.
  • To provide a range of advocacy, information and advice, support and brokerage to individuals; and
  • To support older people to participate in local democracy to ensure that their views and wishes are taken into account.

For more information on services that Age Concern provide visit
http://www.ageconcernnewham.org.uk/